Terms and Conditions
Effective Date: Aug 1, 2024
At QuickBasket, we specialize in delivering your grocery needs right to your doorstep. We understand the importance of convenience and efficiency in today's fast-paced world, and our mission is to simplify your grocery shopping experience by bringing the store to you.
1. Introduction
QuickBasket provides an online platform for ordering and delivering groceries. By using our services, you agree to these terms and conditions, which govern your use of our website and services.
2. Account Registration
To place orders, you may need to create an account with us. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Please notify us immediately of any unauthorized use of your account.
3. Ordering and Payment
- Placing Orders: Orders can be placed through our website. Once an order is placed, you will receive an order confirmation email.
- Pricing: Prices and availability of products are subject to change without notice.
- Payment: Payments can be made through the provided payment methods. Payment is required at the time of order
4. Delivery
- Delivery Area: We currently deliver to specific areas. Please check our website for delivery zones.
- Delivery Time: We strive to deliver your order within the selected delivery window. However, delivery times may vary due to unforeseen circumstances.
- Failed Delivery: If we are unable to deliver your order due to incorrect address information or absence of a recipient, we may reschedule the delivery or cancel the order.
5. Cancellations and Returns
- Cancellations: Orders can be cancelled before they are dispatched. Once an order is out for delivery, it cannot be cancelled.
- Returns: We accept returns for damaged or incorrect items. Please contact our customer service within 24 hours of delivery to report any issues.
6. Product Availability
While we strive to ensure the availability of all products listed on our website, some items may be unavailable due to supply issues. In such cases, we may substitute with a similar product or notify you of the unavailability.
7. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
8. Changes to Terms and Conditions
We may update these terms and conditions from time to time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated terms.
9. Contact Us
If you have any questions or concerns about these terms and conditions, please contact us at:
Email: quick-basket@outlook.com
Phone: +91 6369053432
Thank you for choosing QuickBasket !